Elumen Support Return 250 ml

We are committed to delivering your order promptly and reliably. Here you will find all our shipping information.

Order processing and handling time

Orders placed before 16:00 CET (Central European Time) are processed and shipped the same business day. Orders placed after this time will be shipped the next business day.

• Handling time 0-1 business days (Monday to Friday)
• Warehouse location All orders are shipped from our central warehouse in Spain

You will receive a notification with tracking details once your order has shipped.

Shipping destinations

We currently ship to the following countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, and Sweden.

General conditions for all groups

For all groups below, orders over €70 are shipped for free and the maximum weight per order is 20 kg. All orders have a processing time of 1 business day.

Shipping group 1

The countries are Spain and Portugal, with a transit time of 1 to 3 business days and a processing time of 1 business day.

• Up to 0.5 kg €4.35
• Up to 2.0 kg €4.95
• Up to 5.0 kg €6.30
• Up to 10.0 kg €8.30
• Up to 20.0 kg €10.35

Shipping group 2

The countries are Germany and France, with a transit time of 3 to 5 business days and a processing time of 1 business day.

• Up to 2.0 kg €7.55
• Up to 5.0 kg €9.05
• Up to 10.0 kg €13.80
• Up to 15.0 kg €14.95
• Up to 20.0 kg €21.90

Shipping group 3

The countries are Austria, Belgium, Italy and the Netherlands, with a transit time of 3 to 5 business days and a processing time of 1 business day.

• Up to 2.0 kg €8.20
• Up to 5.0 kg €13.35
• Up to 10.0 kg €15.50
• Up to 15.0 kg €16.55
• Up to 20.0 kg €18.20

Shipping group 4

The countries are Denmark, Poland and the Czech Republic, with a transit time of 4 to 7 business days and a processing time of 1 business day.

• Up to 2.0 kg €9.20
• Up to 5.0 kg €13.35
• Up to 10.0 kg €16.40
• Up to 15.0 kg €17.40
• Up to 20.0 kg €20.20

Shipping group 5

The country is Slovakia, with a transit time of 5 to 8 business days and a processing time of 1 business day.

• Up to 2.0 kg €9.20
• Up to 5.0 kg €13.35
• Up to 10.0 kg €16.40
• Up to 15.0 kg €17.40
• Up to 20.0 kg €20.20

Shipping group 6

The countries are Ireland and Sweden, with a transit time of 4 to 7 business days and a processing time of 1 business day.

• Up to 2.0 kg €11.50
• Up to 5.0 kg €16.65
• Up to 10.0 kg €24.15
• Up to 15.0 kg €30.70
• Up to 20.0 kg €32.15

Shipping group 7

The countries are Finland, Hungary and Romania, with a transit time of 5 to 8 business days and a processing time of 1 business day.

• Up to 2.0 kg €11.50
• Up to 5.0 kg €16.65
• Up to 10.0 kg €24.15
• Up to 15.0 kg €30.70
• Up to 20.0 kg €32.15

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking information to become active.

Shipping issues

Please ensure your shipping address is complete and accurate. We are not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

Questions

For any further questions about shipping, please contact us at info@beautiefy.com