Zelens Shiso Balm Radiance Cleanser 125ml

We are committed to delivering your order promptly and reliably. Here you will find all our shipping information.

Order processing and handling time

Orders placed before 16:00 CET (Central European Time) are processed and shipped the same business day. Orders placed after this time will be shipped the next business day.

• Handling time 0-1 business days (Monday to Friday)
• Warehouse location All orders are shipped from our central warehouse in Spain

You will receive a notification with tracking details once your order has shipped.

Shipping destinations

We currently ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (incl. Balearic Islands), and Sweden.

Transit time and delivery estimates

The transit time (the time it takes for the carrier to deliver the package after we hand it over) depends on the destination.

• Zone 1 (1-3 business days) Spain, Portugal
• Zone 2 (3-5 business days) France, Monaco, Germany, Belgium, Netherlands, Luxembourg, Austria, Italy
• Zone 3 (4-7 business days) Denmark, Poland, Czech Republic, Ireland, Sweden
• Zone 4 (5-8 business days) Bulgaria, Croatia, Estonia, Finland, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia

Please note that these are estimates and may vary due to carrier delays.

Shipping rates

Shipping fees are calculated at checkout based on the destination and the total weight of your package. The maximum weight per order is 20 kg.

Free shipping We offer free shipping on all orders over €70.

For orders under €70, please see the standard rates below.

Spain mainland and Portugal

• Up to 0.5 kg €4.35
• Up to 2.0 kg €4.95
• Up to 5.0 kg €6.30
• Up to 10.0 kg €8.30
• Up to 20.0 kg €10.35

Spain Balearic Islands

• Up to 0.5 kg €5.25
• Up to 2.0 kg €6.20
• Up to 5.0 kg €7.05
• Up to 10.0 kg €8.45
• Up to 20.0 kg €13.10

Germany France and Monaco

• Up to 2.0 kg €7.55
• Up to 5.0 kg €9.05
• Up to 10.0 kg €13.80
• Up to 15.0 kg €14.95
• Up to 20.0 kg €21.90

Austria Belgium Italy and Netherlands

• Up to 2.0 kg €8.20
• Up to 5.0 kg €13.35
• Up to 10.0 kg €15.50
• Up to 15.0 kg €16.55
• Up to 20.0 kg €18.20

Denmark Slovakia Slovenia Luxembourg Poland and Czech Republic

• Up to 2.0 kg €9.20
• Up to 5.0 kg €13.35
• Up to 10.0 kg €16.40
• Up to 15.0 kg €17.40
• Up to 20.0 kg €20.20

Bulgaria Croatia Estonia Finland Hungary Ireland Latvia Lithuania Romania and Sweden

• Up to 2.0 kg €11.50
• Up to 5.0 kg €16.65
• Up to 10.0 kg €24.15
• Up to 15.0 kg €30.70
• Up to 20.0 kg €32.15

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking information to become active.

Shipping issues

Please ensure your shipping address is complete and accurate. Beautiefy is not responsible for delays or losses caused by incorrect or incomplete addresses. If your shipment is delayed or lost, please contact us at info@beautiefy.com for assistance.

Questions

For any further questions about shipping, please contact us at info@beautiefy.com